Skills you need in 4IR

However there are certain skills that will grow in importance as technology becomes more entrenched in our everyday lives.

According to the World Economic Forum ‘the skill sets required in both old and new occupations will change in most industries and transform how and where people work.”

Emotional Intelligence, EQ

Emotional Intelligence is key

Most of these capabilities are expressions of emotional intelligence which will be one of the defining characteristics of the 21st century employee.

“Emotional intelligence will become one of the top skills needed by all.”

As machines take over technical operations employers will begin to place greater value on soft skills and tasks that cannot be performed by robots.

  • Complex problem solving
  • Critical thinking
  • Creativity
  • People management
  • Coordinating with others
  • Emotional intelligence
  • Judgement and decision making
  • Service orientation
  • Negotiation
  • Cognitive Flexibility
Redundant Roles in the 4th industrial revolution:

·      Data Entry Clerks

·      Accounting, Bookkeeping and Payroll Clerks

·      Administrative and Executive Secretaries

·      Assembly and Factory Workers

·      Client Information and Customer Service Workers*

·      Business Services and Administration Managers

·      Accountants and Auditors

·      Material-Recording and Stock-Keeping Clerks

·      General and Operations Managers*

·      Postal Service Clerks

·      Financial Analysts

·      Cashiers and Ticket Clerks

·      Mechanics and Machinery Repairers

·      Telemarketers

·      Electronics and Telecommunications Installers and Repairers

·      Bank Tellers and Related Clerks

·      Car, Van and Motorcycle Drivers

·      Sales and Purchasing Agents and Brokers

·      Door-To-Door Sales Workers, News and Street Vendors, and Related Workers

·      Statistical, Finance and Insurance Clerks Lawyers

Go through this report and see how each industry is affected

http://nedlac.org.za/wp-content/uploads/2017/10/Futures-of-Work-in-South-Africa-Final-Report-March-2019.pdf

Want to know about the new roles being created, we’ll talk about that next week. New roles in the 4th industrial revolution. 

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