We do ALL things CLOUD!

Cloud computing has become the ideal way to deliver enterprise applications—and the preferred solution for companies extending their infrastructure or launching new innovations

Cloud Support

Level 1 support

Involves a user support team that receives queries in your preferred way – by phone/video calls, chat, and social networks, via email, using specific web forms or a tracking system. The Service desk team registers and prioritizes the queries, collects the comprehensive description of the problems you faced, and either directly solves simple, previously documented issues or passes them to the next level of support. Support Engineer takes responsibility for the incident and provides status according to agreed SLA till its closure. Click here to enquire

Level 2 support

Involves a trained technical support team that deals with system troubleshooting, monitors key performance indicators of the system as well as takes care of simple configuration issues, software installations, and routine maintenance. Click here to enquire

Level 3 support

Involves a team of engineers with deep understanding of the technologies and platform used in your application. With access to the application’s server side, the team fixes more complex issues – previously unregistered or requiring code reviews or substantial changes in the system. The engineers can also carry out complex configurations, database administration as well as server and network repairs. Click here to enquire

Customers reviews

Well experienced people provided training for graduates like me. It was really helpful in the initial career phase. They also had good culture in the office environment.
Riaan Gedeer
It was very interesting to go learn what I already know:) through this course. I liked the way it is organized. Otherwise I should have secured 100%. I look forward to completing the 2nd course in Java.
Bongi Ngubane
Really very helpful, was just the beginning that wasn't that good , trying to explain all the java Object oriented programming features in the beginning i felt lost, but as i moved on through the whole course i started understanding everything in detail.
Fanny Matiba
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